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TERMS AND CONDITIONS AND PRIVACY POLICY

Welcome!


The material appearing on this website https://www.mojotherapy.com.au (this “Site”), is provided as
information about Mojotherapy’s business, community, and people, and as a platform for online
connection. The owner of this Site, Mojotherapy and its directors, agents, employees and affiliates
assume no responsibility or liability for any consequence resulting directly or indirectly from any action
or inaction you take based on the information found on the Site or material linked to this Site.
Any information on this Site is provided for promotional or informational purposes only and is not to be
relied upon as a professional opinion. By using this Site, you accept and agree that following and
using any information or recommendation provided on this Site is at your own risk.

TERMS AND CONDITIONS

Please read the following carefully! Your access to and use of this Site is subject to legally binding
terms and conditions which you accept and agree to by accessing this Site.


The following terms and conditions (“Terms and Conditions”) form a binding agreement (this
“Agreement”) between you and Joanna Goh , a Sole Trader operating out of New South Wales
(“Mojotherapy”). Mojotherapy may modify, amend, supplement and replace these Terms and
Conditions at any time without providing you with advance notice. Your continued use of this Site after
any change means you have accepted the changed Terms and Conditions.


1. Copyright. All materials created by Mojotherapy on the Site are protected by Australian copyright
laws as original works. The absence of a registered copyright symbol does not mean that such
materials are not protected as belonging to Mojotherapy.


2. Links to Third Party Websites. This Site may contain links to third party websites. All such linked
sites, materials and pages are not under the control of Mojotherapy and Mojotherapy is not
responsible for the content contained in any linked website nor for any losses or damages you
may incur as a result of the use of any third party website. Mojotherapy accepts no liability for any
errors or omissions contained in third party websites. These links are provided to improve your
use of this Site, enable you to connect with Mojotherapy on various platforms, help Mojotherapy
offer the easiest services for you and conduct transactions.


3. Use License. If Mojotherapy has materials on the Site which you can download, permission is
granted to download copies of the materials for personal, non-commercial viewing only. This is the
grant of a license, not a transfer of title, and under this license you may not:
3.1. modify or copy the materials;


3.2. use the materials for any commercial purpose or for any public display (commercial or
non-commercial);


3.3. transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be
terminated by Mojotherapy at any time. Upon terminating your viewing of these materials or upon
the termination of this license, you must destroy any downloaded materials in your possession,
whether in electronic or printed format.


4. Refunds. Our refund policy for any of the services or products sold on the Site is as follows: All
sales are final.

5. Disclaimer. Our goal is to share information in an informative, open, and honest way. That being
said, any information and services provided on or through the Site is for informational and
educational purposes only. What we share is the opinion and perspective of Mojotherapy. The
information and education is not intended or implied to supplement or replace professional advice.
Before taking any action, please make sure you consult with a professional.


6. No Guarantees. We make no guarantees about any particular results or benefits that you’ll get
from our Site, our products or services. We will do everything to give you the tools to succeed, but
we make no guarantees. We cannot be any more clear about this: we make no promises
regarding results and make no guarantees whatsoever.


7. Site Terms of Use Modifications. Mojotherapy may revise these Terms and Conditions for its
Site at any time without notice. By continuing to use the Site after Mojotherapy modifies this
Agreement, you are agreeing to be bound by the updated version of this Agreement.
8. Limitation of Liability. In no event shall Mojotherapy or its affiliates be liable for any damages
(including, without limitation, damages for loss of data or profit, or due to business interruption)
arising out of the use or inability to view or use the materials or content on the Site, even if
Mojotherapy has been notified orally or in writing of the possibility of such damage.


9. Choice of Laws and Venue. The parties agree to irrevocably submit all claims relating to
Mojotherapy’s Site to the exclusive jurisdiction of the courts of New South Wales, Australia without
regard to its conflict of law provisions.


10. Indemnity. As a condition of your use of this Site, you indemnify Mojotherapy and its directors and
affiliates from and against any and all liabilities, expenses (including legal fees) and damages
arising out of claims resulting or arising from your use of this Site.


11. Entire Agreement. These Terms and Conditions and any other legal notices, policies and
guidelines of Mojotherapy linked to these Terms and Conditions or contained on this Site
constitute the entire agreement between you and Mojotherapy relating to your use of this Site and
supersede any prior understandings or agreements (whether oral or written), claims,representations, and understandings of the parties regarding such subject matter.

 

This Agreement may not be amended or modified except by Mojotherapy. If for any reason a court of competent jurisdiction finds any provision or portion of these Terms and Conditions to be unenforceable, that portion or provision shall be enforced to the maximum extent permissible so as to effectuate the
intent of the parties as reflected by that provision, and the remainder of these Terms and
Conditions shall continue in full force and effect. Failure by Mojotherapy to enforce or exercise any
provision of these Terms and Conditions shall not constitute a waiver of that right. Paragraph
headings are for reference only.

PRIVACY POLICY

Mojotherapy understands how important your privacy is. This privacy policy (the “Privacy Policy”)
sets out the privacy policies and practices for Joanna Goh and its subsidiaries and affiliates
(collectively, “Mojotherapy”) with respect to how Mojotherapy collects your personal information. It
also describes how Mojotherapy maintains, uses, and discloses personal information. This Privacy
Policy applies to information collected from you by Mojotherapy via the Site.

 

This Privacy Policy also sets out how you can access certain information that Mojotherapy may collect about you. In this Privacy Policy, personal information means information about an individual whose identity is apparent or can be reasonably ascertained from the information as further defined under applicable privacy laws (“Personal Information”).


Please note that the Site may contain links to other third-party websites that are not controlled or
operated by Mojotherapy. All of these third parties are listed in section 4.4 of this Agreement. This
Privacy Policy does not apply to such third-party websites, and Mojotherapy is not responsible for the
content of such third-party websites or the privacy practices of such third parties. Mojotherapy
encourages you to request and review the privacy policies of any third parties upon disclosing your
Personal Information to such parties or when visiting such third-party websites.


1. Consent of Collection of Information. By submitting Personal Information to Mojotherapy and its
Site or any of its service providers, you agree and consent to the collection of your Personal
Information and consent to the use, disclosure and transfer of your Personal Information in
accordance with the provisions of this Privacy Policy. You may always refuse or withdraw your
consent by contacting Mojotherapy at jo@mojotherapy.com.au. You understand that if you
withdraw your consent, Mojotherapy may not be able to continue to offer its services and provide
its information to you.


2. Children Under 18. The Site is not intended for children under eighteen (18) years of age. No one
under age 18 may provide any Personal Information to or on the Site. Mojotherapy does not
knowingly collect Personal Information from children under 18. If you are under 18, do not use or
provide any information on the Site or through any of its features, register on the Site, make any
purchases through the Site, use any of the interactive or public comment features of the Site, or
provide any information about yourself to us, including your name, address, telephone number,
email address, or any screen name or user name you may use.

 

If Mojotherapy learns we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe Mojotherapy might have any information from or about a child under 18, please contact us at jo@mojotherapy.com.au.


3. Revisions to this Privacy Policy. Mojotherapy reserves the right, in Mojotherapy’s sole discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. Mojotherapy will treat your continued use of the Site following such revision as your acceptance of the revised terms. All revisions will be posted to the site and will apply to any Personal Information collected on or after the date posted. Mojotherapy will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your Personal Information for purposes other than those to which consent has been obtained, unless otherwise required or permitted by law.


4. What Personal Information does Mojotherapy collect and how is it processed?
4.1 What do we collect? Mojotherapy may directly collect your name, address, phone
number and email address. There may be other information you provide but that will not
be collected by Mojotherapy and instead will be collected by the third parties Mojotherapy
works with as outlined in 4.4.


4.2 Email. We may send you a newsletter or other promotional materials through email. We
will only contact you through our newsletter for promotional or informational purposes.
Subscribing to our newsletters is optional and you will always be able to unsubscribe.


4.3 Phone Number. We may collect your phone number and we may contact you via phone
to contact you or if we feel there is information which would be beneficial to share with
you. In accordance with everything outlined in this Privacy Policy, if you do not want to be
reached by phone, you can ask us not to contact you via phone or you can choose not to
share your phone number.


4.4 Third Parties. Mojotherapy may work with third party applications in order to provide you
with the best services on the Site. These organizations may collect Personal Information
from you in order to provide you with the services, including your name and contact
information. Specifically, the third parties Mojotherapy may work with on the Site are listed
below. We’ve included links to their privacy policies to ensure you are comfortable using
them.


4.4.1 MailChimp: https://www.intuit.com/privacy/statement/,
4.4.2 Stripe: https://stripe.com/privacy,
4.4.3 Facebook: https://www.facebook.com/privacy/policy,
4.4.4 Instagram:https://privacycenter.instagram.com/policy,
4.4.5 Cliniko: https://www.cliniko.com/policies/privacy/

5. How will Mojotherapy use your Personal Information? Your Personal Information will be
used to provide you with promotional and informative materials and offers and deliver the
products and services you can purchase or subscribe to from the Site. Specifically:
5.1. Your credit card information will not be kept by Mojotherapy but instead by one of the
third parties listed in section 4.4 above;


5.2. Your name and e-mail address are collected but will not actually be stored on the Site.
Any information captured will be processed through third party websites in section 4.4
above;


5.3. Your phone number may be used to contact you via phone if there is information we
would like to share which we feel would benefit you;


5.4. If you subscribe to our newsletter your Personal Information will be used to send the
newsletter to you;


5.5. If we send you the Newsletter for marketing purposes, we will send you emails about
promotions, special events and other information. You can opt not to receive these
emails from us by either clicking “unsubscribe” at the bottom of the email when you
receive it or by sending an email that includes your email address and a request that
you not receive our promotional emails;


5.6. We may use your Personal Information to respond when you submit a question or
suggestion to us, or when you request assistance regarding a service or product you
purchased.


5.7. We may share your information if we believe in good faith that disclosure of your
information is required to protect your safety or the safety of others, to investigate a
fraud, or to respond to a government, judicial or other legal request or to comply with
the law;


5.8. We may also share certain aggregated, anonymized information with a third-party
provider in order to assist us in improving the Site.

6. Storing Your Personal Information. Mojotherapy’s web service may store your Personal
Information when you interact with the Site. Mojotherapy will be happy to delete any of your personal Information that it holds upon a written request made by you. Your Personal Information will be safely disposed of by Mojotherapy.


7. Storing Your Phone Number. Your phone number will be kept in the phone or contacts database
of Mojotherapy and associates. Wherever it is stored, it will always be protected with a password
and will never be shared with third parties without your permission.


8. We Play by The Rules. The Site and Mojotherapy abide by all relevant Australian federal and
State privacy laws in all aspects of our operations. This Privacy Policy is also compliant with
GDPR and CCPA regulations. If you have any questions about our legal compliance, feel free to
reach out to jo@mojotherapy.com.au.


9. Do Not Track Signals. Mojotherapy currently does not recognize or respond to browser-initiated
Do Not Track (DNT) signals, as the Internet industry is currently still working on Do Not Track
standards and there is no accepted standard on how to respond to such signals.
10. Analytics. The Site keeps the following information from your visits to our webpage:


10.1. Visitor information to improve our customer engagement which tells us where and when
people visit the Site and how long they stay there; and 10.2. IP information for website and server security.
11. Cookies. The Site uses ‘cookies’ to keep a record of the number of times you’ve visited the Site
and how you interacted with the Site during each visit. In addition to this, the Site also uses
cookies which are not absolutely essential for your use of the Site. Your continued use of the Site
serves as consent for these cookies.


11.1. A cookie is a small text file that gets sent by the servers of the Site to your hard drive and
can only be read and interpreted by the Site’s servers. No Personal Information is stored
in the cookie and there is nothing on it which can identify you personally.


11.2. Cookies have an important function in how you interact while visiting the Site, ensuring the
usability of the Site’s different features, helping the Site understand your preferences, and
thus can improve your experience on the Site. If you do not want cookies from the Site,
simply adjust the settings in your web browser to disable cookies. This may change the
way you access the Site and may also render some of the Site’s features unusable, but of
course it is your choice to do so.

12. Disclosure of Personal Information. Mojotherapy will NEVER sell or license any Personal
Information we collect from you. Mojotherapy is not liable for any disclosure of your Personal
Information by any third party, particularly the ones outlined in section 4.4 above. 

By purchasing the services and products offered by Mojotherapy, you agree to be bound to and consent to the provisions of our third parties’ privacy policies. In the event that Mojotherapy changes its practices,
you will be notified and you will be able to opt-out of Mojotherapy using your Personal Information
by contacting us at jo@mojotherapy.com.au.


13. Choice of Laws and Venue. This Privacy Policy and the use of the Site are governed by the laws
of Australia and the state of New South Wales. The parties agree to irrevocably submit all claims
to the exclusive jurisdiction of the courts of New South Wales. If a dispute arises, we agree to first
resolve it through binding arbitration to take place in New South Wales.


14. Your Consent. By choosing to provide Mojotherapy with your Personal Information you are
consenting to its collection, use and disclosure in accordance with the principles outlined in this
Privacy Policy. If you are under the age of 18, you must not provide any Personal
Information to us without the consent of your parent or guardian, or as otherwise provided
for by applicable law.

15. Protecting Your Privacy. Mojotherapy is committed to protecting your privacy. Security
measures, such as using passwords on servers and computers, and locked cabinets where
Personal Information is stored have been adopted to protect your Personal Information against
loss or theft, unauthorized access, disclosure, copying, use or modification. Online transactions
are completed using third party applications outlined in section 4.4 above. Please refer to the third
parties’ privacy policies, of which links have been provided above, for clarification on how your
transaction and Personal Information will be handled. Mojotherapy makes no promises, warranties
or representations about the manner in which your Personal Information is handled by third parties
and bears no liability whatsoever for their use of them.


16. Verifying your Identity. Mojotherapy will ask you to verify your identity when you contact us or
submit a request regarding your Personal Information. Mojotherapy will ask you to provide
sufficient information that allows us to reasonably verify that you are the person who we collected
Personal Information about.


17. The Internet Can Be Unreliable. The internet is, by its nature, inherently open and subject to
interception of information. We cannot guarantee that the information you provide to Mojotherapy
over the internet or otherwise will not be intercepted by third parties while it is being
communicated by means that are outside of Mojotherapy’s control.


18. Verifying and Amending Your Personal Information. Mojotherapy tries to ensure that all
Personal Information about you that is in our possession is accurate, complete and up-to-date.
Please contact us at jo@mojotherapy.com.au to advise us of any changes to your Personal
Information. You may request access to the Personal Information held by Mojotherapy at any time
or seek to make corrections to it.


19. Resolving your concerns. If you have any questions or concerns about Mojotherapy's Personal
Information collection, use and disclosure practices, please let us know at
jo@mojotherapy.com.au and we will do our best to help you.

Monday 10am - 5pm

Tuesday 8am - 7pm

Wednesday - CLOSED

Thursday 8am - 7pm

Friday 10am - 7pm

Saturday 8am - 4pm

Sunday - CLOSED

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