24 hour cancellation policy applies
Once you make the appointment please note that it is your responsibility to keep it and arrive on time. Please note a 24 hour cancellation policy applies where cancellations with less than 24 hours will be subject to 50% of treatment fee, payable within 14 days either in person at your next appointment or online.
No shows and cancellations within 3 hours are subject to 75% of treatment fee.
Please give us as much notice as possible if you need to cancel. If you are unsure whether you can make it or start to feel ill - please send a text/email to give me a heads up.
I hope you will understand as if you miss your appointment it means another potential client who is on the wait list may miss out and as we are a client based business, we also lose income.