24 hour cancellation policy applies
Once you make the appointment please note that it is your responsibility to keep it and arrive on time. Please note a 24 hour cancellation policy applies where cancellations with less than 24 hours will be subject to 50% of treatment fee, payable within 14 days either in person at your next appointment or online.
No shows and cancellations within 3 hours are subject to 75% of treatment fee.
Please give us as much notice as possible if you need to cancel. As soon as you are unsure whether you can make it or start to feel ill - please send a text/email to give me a heads up.
I hope you will understand as if you miss your appointment it means another potential client who is on the wait list may miss out and as we are a client based business, we also lose income.